We have three sets of toilets on site. Located at the top of the site (behind the Cellar), at the midway point (just after the Hayride entrance), and at the bottom of the park (just before the Coven entrance).
Disabled toilets with step-free acces can be found at the top and bottom toilets.
Shocktober Fest is a recommended 16+ event. Due to the nature of the event, it is not recommended for anyone below the age of 16.
This recommendation is not based solely on the horror elements. The event contains intense scare experiences, adult themes, strong language, sexual references, and mature content throughout the evening. Due to the overall nature of the event, it is not considered suitable for younger guests.
If you are under the age of 16 you must be accompanied by a full paying adult (18 plus) throughout the entire evening.
Please note: parental discretion is advised. The content of Shocktober Fest is designed for a mature audience.
16 - 21 year olds must prove their age with valid photo ID, unless accompanied by an adult.
Proof of ID must be photographic i.e.
• Passport
• Driving Licence
We understand that it may be hard to show official photographic ID between the ages of 16-17 years of age, so a photocopy of their passport will be fine.
Carnevil Cabaret is strictly a 16+ experience.
Be aware that this show contains partial nudity. Due to this, guests under the age of 16 will not be permitted entry - even if accompanied by a parent or guardian.
All haunts end at 11:30pm. This means, the final group will have exited the maze by this time. Therefore, queue lines may begin to shut from 10:15pm to ensure the haunts close on time.
Filming inside the haunts is not permitted in any case.
Personal filming equipment may be used in the general areas on site.
Professional filming equipment, including drones will not be allowed on site.
Please Note: There will be no receipts issued for any confiscated/surrendered items and they will not be available to collect after the event.
No, except for certified trained guide dogs.
We love to see your creative costumes! However, for security reasons we ask that no masks, or hoods are worn and that no imitation weapons/large props are brought as part of your costume. If you do arrive with any of these items, they will be confiscated by security.
Please Note: There will be no receipts issued for any confiscated/surrendered items and they will not be available to collect after the event.
With an open-dated ticket, you are free to visit on any one night that we’re open in the 2026 season. No need to let us know in advance, just turn up with your ticket.
You can still visit even if a night is ‘sold out’ with an open-dated ticket.
We offer a wide range of food and drink at our various street food vendors and bars. Food and Drink
We offer vegan/vegetarian options so there is something for everyone.
Please contact [email protected] for more information on dietary requirements/allergens.
